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	<title>Comments on: Customer Service: The Lost Art</title>
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	<pubDate>Fri, 12 Mar 2010 00:42:49 +0000</pubDate>
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		<title>By: Joe and Wanda - on Management &#187; Customer Service Surprise</title>
		<link>http://righttolead.com/blog/customer-service-the-lost-art/#comment-20</link>
		<dc:creator>Joe and Wanda - on Management &#187; Customer Service Surprise</dc:creator>
		<pubDate>Fri, 25 Jul 2008 05:48:50 +0000</pubDate>
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		<description>[...] http://righttolead.com/blog   &#171; The Levity Effect [...]</description>
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