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• Call Center Cafe'

  • Ice Breakers – Creating Conditions For Active ListeningMarch 14, 2010
    Ice breakers are used not only in the beginning, but also when the meeting is in the midway or reaches a difficult situation.
    gyahner
  • “Grow” Good EmployeesMarch 14, 2010
    The best employees grow tall and strong. But what about those stragglers? With effective coaching to nurture their innate abilities...
    gyahner
  • What is Your Hurricane Call Center Contingency Plan For 2010?March 14, 2010
    Live operators ensure that your business runs smoothly even at the height of a storm by immediately answering your clients and customers' calls.
    gyahner
  • Maximum Results – Maximize ROI With Call CentersMarch 14, 2010
    Call centre leaves no stone unturned to meet customer service demands, information requests and technical aid which results in increased benefits and maximum return on investments.
    gyahner
  • Examples of Good Customer Service – 10 Ways to Do BetterMarch 13, 2010
    Good customer service is an area that all businesses need to work on regularly. Remembering that all staff, no matter what they do, are linked in some way to customer service will see your business go strides ahead of the competition.
    gyahner

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