Archive for July, 2009


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Managing Across - 10 Points For Collaborative Success

Business Management No Comments »

Many people use a competitive mindset at work, focusing their interactions on WIIFM - “What’s In It For Me”. This approach can bring short-term success for the side with the sharpest mind and toughest resolve.

But when we approach work as a battle that has winners and losers, rather then as an opportunity to collaborate with others to build a bigger better joint solutions, the company suffers. This is a classic case of winning the battle but loosing the war.

The solution? Get rid of the competitive mindset and adopt a collaborative approach.

Here are ten steps that you can take to build effective collaborative relationships:

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Is Your Intranet Stale? How to Get it Back on Track

Business Management, Business communication No Comments »

There is a lot of enthusiasm (and work!) when you first set up your intranet. Customizing and branding the site, deciding on structure and navigation, adding content and planning the “go-live” date.

The first few months are a critical time for any intranet, and often organizations run internal marketing campaigns to announce the intranet and get employees onto the site. It’s an exciting time, where the intranet is fresh in everyone’s mind.

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Team-Building - Who is a Team?

Employee motivation, Team Building No Comments »

You may have heard of the importance of improving your employee’s ability to be a working, effective team. You may have even heard that even the largest of companies are concentrating much of their effort on building the teams within their organisation.

What is interesting to note is that many do not realise what a team is. With team building, it is critical to understand all relationships and how they work together.

What makes up a team?

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Accountability and the Role of Leadership

Business Management No Comments »

Accountability has become one of those words used in organizations that make people wince. Some years ago, when I was getting initiated to the leadership field, it seemed that almost every second word emanating from people’s mouths was ‘accountability,’ tangled up with another popular word: ‘empowerment.’

The two became almost brother and sister, rolling off people’s tongues as if to signify their enlightened understanding of leadership. However, if accountability is to have any substantive mean in organizations, a lot of work is needed to restore its credibility.

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The Art of Influencing and Empowering Others

Business Management No Comments »

As a leader, you may have different goals and you want to achieve them your way. You may be in charge of a team and want to make the best decisions. You may also be a leader who wants to motivate members to be more productive.

Or you could be someone who wants to display your leadership skills to people who are not showing obedience. These different scenarios define your leadership style.

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How Might We Improve the Quality of Leadership When Many Are Looking For Leaders Who Will Lead?

Management, Performance Management, Team Building No Comments »

How might we able to improve the quality of leadership in these days when many are indeed looking for leaders who will lead? When I hear of people walking around as though they were wearing long heavy coats with lead weights in their pockets, I have to search my heart. Can this be true?

Is this depression or is it something else?

What am I to do when I hear that more and more people are becoming alarmed by the circumstances surrounding them?

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Storytelling For Leaders - Ten Steps to Inspire Action

Leadership, Performance Management No Comments »

Do you remember watching the 2008 Olympic Games in Beijing? It was compelling television - I found myself staying up later then I normally would to watch swimming, a sport that I typically wouldn’t have much interest in. NBC said that its broadcast, featuring Michael Phelps’s eighth gold medal win, was its most-viewed Saturday program in 18 years. From 11 to 11:30 p.m., when the Americans swam in their medal-winning medley relay, 39.9 million viewers were watching, according to Nielsen Media Research.

What keeps us engaged is the drama of the competition. A drama that is skillfully created by the media, through the use of stories that build a more personal connection to the athletes, and the athlete’s families. Beyond national pride, its the drama that make us care who wins and loses.

We don’t just watch Michael Phelps win gold medals, we see the emotion of his mother as she wills him on to victory. We hear about the hardships of being a single mother. His achievement is truly amazing but it is made more compelling and memorable by the stories that are told around the competition.

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More Productivity - Systems and Teams Make a Difference

Business Management, Performance Management No Comments »

Do you want your business to experience more productivity? Obviously, you aren’t alone. Increasing productivity is on the top of nearly every executive’s wish list. Just like you, countless others are looking for the exact same thing.

You can be one of the lucky ones who actually get what you want. While other flounder in hopes of latching onto anything that might give even a slight productivity boos, you can experiencing massive gains simply by recognizing two key principles.

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Top 10 Ways to Motivate Employees to Increase Productivity

Employee motivation No Comments »

Since employee motivation is extremely essential for the growth of an organization, managers and supervisors need to know how to motivate their employees. This article explains the basic steps a manager or a supervisor can take to keep his employees motivated for a long time.

1) Set up the right environment

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Better Customer Service Through Effective Time Management

Business communication No Comments »

Being able to manage and prioritize is an important skill when servicing customers. Planning events, activities, and tasks on a yearly, monthly, weekly, and daily basis-that is, prioritizing time-can be rewarding from the standpoint of allowing you to be more proactive in preparing to deal with situations.

Such planning can reduce your need to be a crisis manager. It is important on and off the job because, if you do not manage your personal life well, you may carry over personal stress into the workplace. This is not only inefficient; it is also unfair to your employer, peers, coworkers, and external customers.

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